Return Policy

We can only accept items returned to us within 14 days from the date your order arrives.

All items must be returned to us before a refund or replacement is issued. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale with tags still attached.

Please be very careful when trying products on please ensure not to leave marks on the product as we will not be able to exchange or refund for any item returned to us with any marks or stains.

Sale items are NOT eligible for refunds

Delivery charges are non refundable. 
Please Note: We cannot take responsibility for any lost or damaged packages. We strongly recommend that all return items are sent with a tracking number.

Items returned inside the 14 days will be issued with a refund or exchange but items returned outside the 14 days may be accepted at our discretion. Please email us first for confirmation and to receive a return form.

email: mail@cayecollection.com

Return Address:
Caye Collection
14/20 Graduate Road, Bundoora, 
VIC, 3083, Australia